AI chatbots can answer voters’ questions about political candidates within seconds, but quick access to information does not guarantee that it is reliable or complete. An opinion article on EdSurge argues that schools should teach students to examine where AI-generated answers come from and reach their own conclusions.

The author draws on experience as a volunteer with Project Vote Smart, which provided nonpartisan information about candidates. While voters once called its hotline for details, similar information is now readily available online. Yet voters face a crowded landscape of competing claims, including content shared in social media echo chambers. The article cites a 2023 Pew Research Center survey in which 61% of U.S. adults said political conversations with people they disagreed with were stressful and frustrating.

The piece warns that a chatbot may give an answer without making clear whether it is based on verified records, partisan commentary or unsupported claims. Students should therefore learn to ask how information was selected, what sources support it and what may have been left out. Even accurate facts can give an incomplete picture when they represent only one side.

The author says educators should distinguish between using AI to find information and relying on it to make judgments. A chatbot might help locate a candidate’s voting record, for example, but students should decide for themselves what that record means in light of their own values and priorities. They should be able to explain their reasoning, separate evidence from interpretation and identify what could change their minds.

The article also calls for students to discuss political information with people who hold different views. Comparing interpretations of the same record can expose assumptions and help students practise listening, asking questions and reconsidering their positions.

The author, now a board member of Vote Smart, highlights Civic Sage, the organization’s AI chatbot, which is designed to provide factual information without generating opinions or persuasive arguments. The article presents tools such as this as a way to expand access to information, while stressing that students still need to scrutinize answers and develop independent judgment before casting their first ballots.

Sources: EdSurge.